Last updated: October 2026
1. Who We Are
M W Premium Stone supplies premium natural stone products to trade, wholesale and export customers.
M W Premium Stone is a trading style of M.W. Direct Trading Ltd
Website: https://mwpremiumstone.co.uk/
Sales enquiries: sales@mwpremiumstone.co.uk
Privacy and other enquiries: accounts@mwtrading.uk
2. Information We Collect
We may collect:
- Name and company details
- Email address and telephone number
- Billing and delivery addresses
- Enquiry, quotation and order details
- Payment and transaction information
- VAT, EORI or trade information where required
- Website usage, IP address and cookie information
- Correspondence with us
3. How We Collect Information
We collect information when you:
- Contact us
- Request a quotation
- Place an order
- Request samples or product information
- Communicate with us about delivery or payment
- Use our website
4. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Prepare quotations
- Process and fulfil orders
- Arrange delivery or export
- Process payments
- Provide customer support
- Maintain business and accounting records
- Improve our website and services
- Prevent fraud
- Comply with legal obligations
- Send marketing where permitted
5. Lawful Basis
We process personal information where necessary for:
- Contractual purposes
- Legal obligations
- Legitimate business interests
- Consent, where required
6. Sharing Information
We may share relevant information with:
- Couriers and freight providers
- Payment providers
- Accountants and advisers
- Website and IT providers
- Suppliers and manufacturers
- Customs, tax or regulatory authorities where required
We do not sell personal information.
7. International Transfers
Where international suppliers, customers or service providers are involved, information may be transferred outside the UK.
Where required, appropriate safeguards will be used.
8. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Customer service
- Order fulfilment
- Accounting and tax
- Dispute resolution
- Legal requirements
9. Cookies
Our website may use cookies for:
- Essential website functions
- Analytics
- Performance
- Marketing or third-party features
Non-essential cookies will only be used where appropriate consent has been obtained.
10. Marketing
Where permitted, we may contact customers about relevant products or services.
You may opt out at any time.
11. Your Rights
You may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability where applicable
12. Security
We take reasonable measures to protect personal information from loss, misuse or unauthorised access.
13. Third-Party Links
Our website may link to external websites.
We are not responsible for the privacy practices or content of third-party websites.
14. Complaints
If you have concerns about how your information is handled, please contact us first.
You may also complain to the Information Commissioner’s Office (ICO).
15. Contact & Updates
For privacy, data protection or other general enquiries, please contact:
M W Trading Limited
Trading as M.W. Direct Trading Ltd
accounts@mwtrading.uk
For sales and product enquiries:
sales@mwpremiumstone.co.uk
https://mwpremiumstone.co.uk/
We may update this Privacy Policy from time to time.